FAQ

FAQ

I make food at home. Can I apply for MESTI?

Yes, as long as you meet basic requirements like SSM registration, local council license, food handler course, typhoid vaccine, and basic hygiene.

I only sell food online. Do I still need certification?

It’s highly recommended. Certification boosts customer trust and prepares your brand for retail or export.

My products are imported from China. Can I still apply for MESTI or Halal certification?

No, unless your company does local repacking or OEM processing in Malaysia.

Does getting certified require expensive renovations?

Not necessarily. We guide you to meet standards with minimal cost.

Do you only provide consultation, or do you handle everything?

We provide full-service guidance. From facility setup, documentation, training to audit preparation.

How long does the certification process take?

Usually 6 months depending on the certification type and site readiness.

Can I apply for multiple certifications at once?

Yes, we specialize in multi-certification planning to save time and cost.

Do you only serve clients in Penang?

We serve all of Malaysia, including KL, JB, Perak, Sabah, and Sarawak. Online consultation available.

Do you provide the official audit service?

No, we do not provide the official audit service. The final audit is always conducted by the authorized government body (such as KKM for MESTI, JAKIM for HALAL, etc.). Our role is to prepare you thoroughly — we help with planning, documentation, training, and mock audit. Think of us as your internal coach to make sure you’re 100% ready before the actual audit.

我在住家制作食品,可以申请Mesti 吗?

可以,只要符合基本条件(例如 SSM 注册、地方政府执照、食物处理课程、伤寒疫苗、基本卫生等)。

我只在线上卖食品,还需要认证吗?

建议有。它能增强客户信任,并为你打开线下及出口市场。

我的产品从中国进口,还能申请 MESTI / Halal 吗?

不行,除非你在大马有 repacking 或 OEM 加工过程。

认证需要装修很贵吗?

不一定。我们会帮你用最少预算达到标准。

你们是只给建议,还是包到好?

一站式服务,从工厂规划、文件、培训到认证审核准备

认证流程要多久?

通常 6个月,根据认证类型与厂房条件而定。

可以一次申请多个认证吗?

可以,我们擅长规划组合认证(如 MESTI + HALAL + GMP)。

你们只在槟城服务吗?

全马服务,包括 KL、JB、Perak、Sabah、Sarawak。支持线上远程服务。

你们有提供官方审核服务吗?

我们不提供官方审核服务。所有最终审核都由政府单位(如MESTI由卫生部,Halal由JAKIM)负责。我们是你的“幕后教练”,帮助你完成所有准备工作,包括文件、培训、场地布置等,确保你在审核前已万无一失。

We Provide Free Consultation

Have more questions?

We’re happy to help — feel free to reach out.

Chat with us