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What is ISO 22301?
ISO 22301 constitutes the premier international standard for Business Continuity Management Systems (BCMS). It provides a strategic framework designed to safeguard an organization against disruptive incidents—ranging from natural disasters to cyber-attacks—ensuring the capability to continue critical operations at acceptable levels.
Core Purpose: To operationalize organizational resilience by establishing strict protocols to prepare for, respond to, and recover from unexpected disruptions.
Primary Objective: To minimize the operational, financial, and reputational impact of downtime, ensuring that essential business functions can be restored within a pre-defined timeframe (Recovery Time Objective).
Applicability: Essential for high-reliability organizations—including financial institutions, telecommunications providers, and critical infrastructure operators—seeking to demonstrate their ability to survive and thrive during crises.
Benefits
Keep Business Running: It ensures your company can continue operating (or restart quickly) during disasters like floods, fires, IT outages, or pandemics.
Protect Revenue: Every minute your business stops, you lose money. This standard helps you minimize downtime and financial loss.
Build Customer Trust: Clients prefer suppliers who have a “Plan B.” It proves you are a reliable partner who won’t disappear when things go wrong.
Meet Legal Rules: In Malaysia, certain industries (like Banking and Capital Markets) have strict requirements from Bank Negara Malaysia (BNM) regarding business continuity.
Clear Recovery Plan: It removes panic. When a crisis happens, your team knows exactly what to do because they have a practiced plan.
The Certification Process
Step 1: Gap Analysis
We inspect your current ability to handle disasters. We check if you have existing backup plans and compare them against the ISO 22301 standard to see what is missing.
Step 2: Awareness Training
We train your team on Business Continuity. We explain key concepts like “Recovery Time Objectives” (how fast you need to be back up) and who is responsible during a crisis.
Step 3: Document Support
We help you create the critical documents. This includes the Business Impact Analysis (BIA) (identifying which departments are most critical) and the Business Continuity Plan (BCP).
Step 4: Internal Audit & MRM
We do a “simulation” or drill to test your plan. We check if the plan actually works in a fake crisis scenario. We also hold a Management Review Meeting (MRM) to fix any weaknesses.
Step 5: Final Audit
An external certification body audits your company. They review your BIA and BCP documents and interview your staff to confirm they know what to do in an emergency.
Step 6: Success!
Upon passing the audit, your company is officially awarded the ISO 22301 Certification.
Frequently Asked Questions (FAQ)
Q: Is ISO 22301 different from IT Disaster Recovery?
A: Yes. Disaster Recovery (DR) is usually just about getting the computers and servers working again. ISO 22301 is about the whole business—including your people, your office, your supply chain, and your reputation.
Q: Is this only for natural disasters?
A: No. It covers any disruption. This includes cyber-attacks (ransomware), power failures, supply chain shortages, or even a sudden strike by workers.
Q: Do we need to simulate a real disaster?
A: You don’t need to burn the building down! But the standard requires you to perform regular “drills” or “tabletop exercises” (discussing a scenario) to prove your plan works.
Q: How long does the certificate last?
A: The certificate is valid for 3 years, subject to an annual check-up (surveillance audit) to ensure your continuity plans are still up-to-date.